Not the best purchase I have made
I purchased this pen around early January and after about a week I noticed a crack from the base of the cap to the top of the cap. Since the cap DOES NOT sit on the pen while you are writing; the cap spent most of the time on my desk at work. I did receive the replacement which was worse. I literally just took the cap out of the mailing package and the cap had cracks all over the back and my name was spelled wrong. So, I went back to using the original cap, at least it only had one crack and my name was spelled correctly. While waiting on the replacement cap, I noticed a crack forming in the base. Giftpens sent another whole pen, base and cap. The base cracked while I was at work a few days later BUT the cap seems to be holding up... I have used TWO other wood engraving companies and I expected a certain level of quality! BUT it happens, next time I know to stick with the companies I am sure of! Giftpens did do their due diligence in responding and sending replacements but if the replacement is worse than the original the replacement is not really worth it.
When I received the ink pen and the case I was most pleased. It is most beautiful,the engraving was perfect and I know my son is going to love it. Thank you and I am glad I found out about your company.
Great graduation gift.
I gave this to my nephew for his graduation from law school. He loved it!
Great work and quick turn-around
The pens that I purchased were used in signing the delivery letter of a new ship. The recipients thought the pens were great. I compliment your company on the professionalism anf fast turn-around.
The whole experience was amazing and quick. From the moment I ordered to the moment I recieved it. Not to mention my Boss was in aww with the pen. He loved it and I must say this pen and the engraving was really nice. Very impressed. Thank you for the great service!!!!