This blog post is for the most common questions I get from our business customers/corporate orders. 

I’ll be covering:

• Can I get a quote?
• How do I apply my tax exemption status to an order?
• Can I get logo and text engraving together?
• Do you send samples?
• Can I ship to multiple addresses? 

Can I get a quote? 

Absolutely! 

Just contact us at support@dayspringpens.com with the item/items you would like a quote on, quantity, any additional engraving needs (logo, two lines, font selection, etc.), the shipping address if the standard free shipping is not desired, and of course an email address to send the quote. 

We will make sure any quantity discounts are applied and send it along!

If you decide to move forward with the order and no changes need to be made to the quote, you can simply pay through the link in the quote.

I’m tax exempt. How do I apply that to an order?

Once you have created an account with us (but before you place your order), contact us with your tax exemption certificate. 

We keep it on file and will change the status of your account to Tax Exempt. When you place any orders with us in the future, you will not be charged taxes.

Can I get a logo engraving with text as well? 

Yes, you can. 

Contact us with the text you would like engraved as well as the logo vector file, and we will create a proof of the engraving for your approval. 

There is no additional charge for text engraving with a logo if the text is the same on all pens in the order. 

If the text is dynamic and changes on each pen (ie: individual names or titles), there is an additional fee of $2.99 per pen. 

Do you send samples? 

No, we do not send samples.

That being said! We do recommend two options if you would like to experience the pen before placing a large order. 

1. Order the pen or pens you are interested in with no engraving. You can then return the pens to us after you have examined them in person for a full refund. 

2. Order a single one of the pens with the engraving you would wish. This will give you a chance to experience the pen before buying a bulk order. Any logo engraving applied to the single pen would have the fee waived for any further orders. 

Can I ship to multiple addresses?

Yes, you can. 

For orders under a quantity of 20, we commend placing the orders separately.

For orders of 20 or more, the charge is $5.99 for USPS Ground Advantage or $9.99 for FedEx 2nd day per shipping address. 

For any additional business questions I did not cover, feel free to contact us or leave a comment below, and I will add to the list!

To reach Dayspring Pens for any order inquiries you can email support@dayspringpens.com or give a call at 888-694-7367.

 

Sam Di Nardo is an author for Dayspring Pens, where she has honed her expertise in ballpoint, rollerball, gel and fountain pens since joining the team in 2018. From her initial role as an Engraver to becoming the Production Manager, Sam's journey has been marked by her passion for the history, manufacturing, and the unique value of gifted writing instruments. A graduate of Regent University with a degree in English Literature and a special interest in Old Norse literature, dive deeper into Sam's world and discover why she's your trusted guide in the realm of gift pens. Follow Sam on LinkedIn.